Privacy & Terms

Stateside Global (“Stateside,” “we,” “us,” or “our”) operates a membership-based curated marketplace at statesideglobal.com and related services (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Platform, join our waitlist, subscribe to membership, place orders, or contact us.

By using the Platform, you acknowledge this Privacy Policy. If you do not agree, please do not use our services.

We collect information you provide directly and information generated through your use of the Platform.

• Identity & contact: name, email address, phone number, shipping address, and account credentials.
• Membership & waitlist: tier selection, waitlist registration details, referral codes, and WhatsApp opt-in preferences.
• Orders & checkout: products purchased, order history, payment references (processed by our payment partners—we do not store full card numbers on our servers).
• Communications: messages sent via contact forms, email, or WhatsApp support.
• Newsletter: email address and subscription preferences.
• Technical data: IP address, browser type, device identifiers, pages viewed, and approximate location derived from IP.

We use personal information to operate, secure, and improve the Platform, including:

• Creating and managing member accounts and membership status.
• Processing waitlist registrations, drop access, and product orders.
• Sending service messages (order confirmations, membership renewals, drop window alerts).
• Sending marketing or priority notifications where you have opted in (including WhatsApp, where applicable).
• Responding to support requests and resolving disputes.
• Preventing fraud, enforcing our Terms, and complying with legal obligations.
• Analyzing aggregated usage to improve the member experience.

Where applicable under data protection law, we process personal information based on: (a) performance of a contract (membership, orders); (b) your consent (marketing, WhatsApp opt-in, newsletter); (c) legitimate interests (security, analytics, service improvement); and (d) legal compliance.

We do not sell your personal information. We may share data with trusted service providers who assist us under contractual safeguards, including:

• Hosting and database providers (e.g. Supabase).
• Payment processors (e.g. Paystack) for membership and order payments.
• Email and messaging providers for transactional and support communications.
• Logistics partners for order fulfilment and delivery.
• Professional advisers or authorities when required by law or to protect our rights.

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Waitlist and order records may be retained for audit and compliance purposes after account closure, subject to applicable law.

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information, withdraw consent where processing is consent-based, and request data portability. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

We implement administrative, technical, and organisational measures designed to protect personal information, including encrypted connections (HTTPS), access controls, and row-level security on member data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Stateside Global serves members globally. Your information may be processed in Nigeria, the United States, or other countries where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

The Platform is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be communicated via the Platform or email where appropriate. Continued use after changes constitutes acceptance.

These Terms of Service (“Terms”) govern your access to and use of Stateside Global’s Platform, including membership, monthly drops, product purchases, and related services. By creating an account, joining the waitlist, or completing checkout, you agree to these Terms and our Privacy Policy.

Stateside Global is a membership-based platform. Access to drops, pricing, and purchasing is determined by your active membership tier (Standard, Founding, or Black) and the current drop window status.

• Membership fees are billed according to the plan selected at checkout.
• Tier benefits are cumulative; higher tiers include lower-tier benefits unless stated otherwise.
• We may suspend or terminate accounts for violation of these Terms, fraud, or abuse.
• Membership capacity (including Founding tier limits) may be enforced at our discretion.

Product availability is limited to scheduled drop windows and stock quantities. Listings are curated—not an open marketplace. We reserve the right to modify, withdraw, or delay products before or during a drop.

Early preview or priority access may be offered to eligible tiers before the public drop window opens, as described on the Platform.

All prices are displayed in the currency shown at checkout. Payment is required at the time of order or membership purchase through our authorised payment provider.

You are responsible for providing accurate shipping information. Orders may be cancelled if payment fails, items are unavailable, or we suspect fraudulent activity.

Stateside Global stands behind the authenticity of products listed on the Platform. If an item is confirmed inauthentic by a recognised authenticator according to our published verification process, you may be eligible for a full refund subject to our authenticity claim procedure. See our Trust page for verification details.

Membership refunds are handled according to the plan terms displayed at purchase. Product refunds for eligible authenticity claims or fulfilment failures will be processed to the original payment method where possible. Drop purchases are generally final once the order is confirmed, except where required by law or covered by our authenticity guarantee.

You agree not to:

• Resell or commercially exploit drop access without authorisation.
• Use bots, scrapers, or automated means to access the Platform.
• Submit false information or impersonate another person.
• Circumvent membership gates, drop timers, or purchase limits.
• Harass staff or other members through any channel.

All content on the Platform—including branding, copy, images, and design—is owned by Stateside Global or its licensors. You may not copy, modify, or distribute Platform content without written permission.

The Platform is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted access to drops or specific product availability.

To the maximum extent permitted by law, Stateside Global and its officers, directors, and affiliates shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability for any claim shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Disputes shall be subject to the exclusive jurisdiction of courts in Lagos, Nigeria, unless mandatory consumer protection laws in your country require otherwise.

For questions about these Terms or your account, contact us via the Contact page or the support email listed below.